Introducing new software means enabling your team to use it effectively, integrate it into existing workflows and know who to turn to when an issue arises. That is why ESAIN supports you at every step with dedicated ESAPRO training and direct technical support, from first use to day-to-day project work.
Monday to Friday
10.00 – 13.00 | 14.00 – 17.00
The goal of ESAIN training is not simply to show ESAPRO commands, but to help designers and engineering teams integrate the software into the way they work.
Training paths guide users through the different modules of the ESAPRO suite, from P&ID design to 3D piping modelling and electrical design.
For users coming from AutoCAD or BricsCAD, adoption starts from an already familiar CAD environment: ESAPRO adds plant-design-specific tools and logic without requiring users to move to a completely different graphical environment.
Training and technical support work in continuity, helping teams get started with ESAPRO and remaining a point of reference during day-to-day software use. This approach is especially useful for companies introducing dedicated plant design software for the first time or moving from generic or mechanical CAD workflows.
When included in the training path, learning can be combined with practical cases and project activities, helping users connect ESAPRO functions directly with the operational needs of their team.
When an issue requires direct analysis, ESAIN technicians can connect remotely to review the problem together with the user and guide them towards a solution. The aim is to reduce unnecessary handovers between customer and vendor and make it easier to identify the source of the issue during normal project work.
ESAPRO continues to evolve alongside CAD technologies and the needs of industrial plant design. Keep your software up to date by downloading the latest versions from the reserved area.
Passion and creativity to solve your problems
For users who already work with AutoCAD or BricsCAD, the ESAPRO learning curve is generally short because many basic CAD operations and the graphical environment are already familiar. For most ESAPRO products, one day of training is generally enough to become autonomous in the main functions, and users can often start being productive after just a few hours. The exact time depends on the module, the user's experience and the company's workflow. ESAPRO adds plant-design-specific tools and logic without requiring users to learn a completely new CAD environment from scratch.
Yes. ESAPRO technical support is managed directly by the ESAIN team rather than being delegated to a generic product help desk. Our technicians know the software and industrial plant design workflows and can support installation issues, software-use problems and project-file analysis. When necessary, internal collaboration with the development team also helps investigate more complex technical issues.
Yes, when included in the training path. ESAPRO training can combine software learning with practical cases and activities based on real plant-design workflows. This helps users connect functions, data and design logic to the way they actually work and makes the transition from training to day-to-day project use more immediate. The focus remains on using ESAPRO effectively within plant-design workflows, rather than providing engineering design consultancy.
ESAIN provides training for the different ESAPRO modules and for the workflows used in industrial plant design. The goal is to help designers and engineering teams move from understanding the software functions to applying them autonomously in project work. Depending on the training path, learning can also include practical exercises and hands-on activities that connect the software more directly with day-to-day engineering tasks.
The ESAIN team starts by analysing the issue and, when useful, the related project files. If the problem requires a direct review, remote support can be used to investigate the case together with the user. For more complex issues, coordination between support and development allows the problem to be analysed within the same team that knows and maintains the software, reducing handovers between customer and vendor.
